Privacy policy

What we collect

When you answer the questions on this page and leave your details, Unparalleled Paint collects your first name, phone number, email address, postal code, your answers about the project, and the time you pick for an estimate.

We also record how you reached the page (the ad, campaign and link you came from), the type of device you used, and a session id that ties your answers together. If you do not finish the questions, we keep the answers you gave so far with no name attached.

Why we collect it

To contact you about your painting project, confirm your estimate by text, send your written quote by email, and prepare for the visit. Unparalleled Paint uses a texting assistant to confirm visit times; it says it is automated whenever you ask.

We use the ad and device information to understand which ads bring homeowners to this page and to measure the results of those ads.

Who we share it with

Your details are stored with the companies that host this page and its database, and with SJO Services, which runs the texting assistant and appointment system on our behalf. They may only use your details to provide those services to us.

If you reached this page from an ad, the fact that you submitted the form, and a hashed version of your contact details, may be sent to Meta Platforms so the ad platform can count the result. Meta cannot read the hashed details.

We do not sell your details and we do not rent our list to anyone.

Texts and emails

By submitting, you agree that Unparalleled Paint may contact you by phone, text message or email about your project. Reply STOP to any text to opt out, or email info@upaint.ca. Consent is not a condition of service.

Standard message and data rates may apply. We keep a record of your consent, including the wording you agreed to and when.

How long we keep it

We keep lead details for as long as we need them to follow up on your project and for our business records, then delete or anonymise them. You can ask us to delete your details at any time.

Your choices

To see, correct or delete the details we hold about you, or to withdraw consent, email info@upaint.ca or write to Unparalleled Paint, Brock Ave, Whitby, ON L1N 9S6. We answer within 30 days.

This page uses browser storage to remember your answers while you fill in the questions, and a Meta pixel when you arrive from an ad. Your browser's settings control both.

Changes

We may update this policy. The date at the top shows the latest version.